non - refundable rates
Please note that our non-refundable rates do not permit free cancellation. Should you or your guests need to cancel, modify, or fail to attend, the total cost of your booking will be charged.
flexible rates
We understand that plans can change, which is why we offer flexible rates with clear cancellation guidelines. To avoid any cancellation fees, please inform us of your intent to cancel at least 30 days prior to your arrival date, as outlined in your Booking Confirmation. Unfortunately, failure to do so will result in the retention of your deposit.
for flexible rates only
Cancellation Timeframe: From booking date to 30 days before check-in
Cancellation Fee: 0% of the total prepayment amount
Cancellation Timeframe: From 14 days to check-in day
Cancellation Fee: 100% of the total fee
Cancellation Timeframe: From 31 to 15 days before check-in
Cancellation Fee: 50% of the total fee
Cancellation Timeframe: No Show
Cancellation Fee: 100% of the total fee
To ensure your peace of mind, our cancellation policy is readily available on our website, through booking platforms. We want to make sure you are fully informed throughout the booking process, and the specific cancellation terms for your reservation are included in your Booking Confirmation. By choosing our services, you are making an informed decision that prioritizes your flexibility and satisfaction.